Get in touch
The more specific you can be, the more useful my first reply will be. What is happening, what you have already tried, and any deadline you are working to.
Before you write
Questions people ask first
Usually within one business day. If something is actively down, say so in the subject line and I will treat it accordingly.
Yes. Most of this work is remote and timezone differences are manageable with a bit of overlap agreed up front. For anything requiring live incident response, we would agree what hours realistically look like before starting.
Fixed price where the scope is genuinely clear, hourly or day-rate for investigative and support work where it is not, and a monthly retainer for ongoing maintenance. I will tell you which one fits and why.
Yes, routinely. Send yours over, or I can work to a straightforward mutual one.
Yes, and a fair amount of my work is exactly that. It starts with reading the code and the server before I quote anything, occasionally that surfaces something you should know before committing further, and I would rather tell you then.